Health AI Buyer

Demand written performance standards and PHI safeguards when vendors skip API integration.

Test AI agents on four dimensions before believing they automate like human staff.

Desktop agents navigate healthcare's fragmented systems where RPA fails and APIs don't exist.

Link vendor pay to completed work and measurable results, not just platform access.

Coordinate workflow automation across practices without requiring EHR consolidation first.

Automation loses ground when workflows lack clear escalation paths and staff bypass takes over.

Independent physicians need proof a tool fits their practice, not just that it works.

Automation shifts routine work to agents, leaving staff to handle exceptions and governance.

Earn staff buy-in by framing AI as relief from repetitive work, not just efficiency.

Healthcare AI contracts often lack exit terms protecting patient data and workflow continuity.