Managing Workflow Automation Rollout Across PE and MSO-Managed Practice Portfolios
Coordinate workflow automation across practices without requiring EHR consolidation first.
Soo-Jin Kwak
Section
Change Management
5 stories in Change Management.
Sustaining Automation Adoption After Go-Live in Medical Practices
Automation loses ground when workflows lack clear escalation paths and staff bypass takes over.
Marcus Bellweather
Physician Buy-In for Administrative AI Automation in Independent Practices
Independent physicians need proof a tool fits their practice, not just that it works.
Darnell Okafor
Defining New Staff Roles After Administrative Workflow Automation
Automation shifts routine work to agents, leaving staff to handle exceptions and governance.
Soo-Jin Kwak
Introducing AI Automation to Front-Desk and Billing Staff Without Triggering Resistance
Earn staff buy-in by framing AI as relief from repetitive work, not just efficiency.
Darnell Okafor